
Dear Eric: I belong to a small book club that now comprises six older women. All of us have been with the group for more than 30 years. For the most part, we all get along and enjoy the variety of books that are selected to be read each year. We have one member who is very opinionated about everything and does not hesitate to let her thoughts be known to us all. Often, she snaps and uses a tone that is loud and unyielding to any other perspective or...