Microsoft has taken legal action against a group the company claims intentionally developed and used tools to bypass the safety guardrails of its cloud AI products. According to a complaint filed by the company in December in the U.S. District Court for the Eastern District of Virginia, a group of unnamed 10 defendants allegedly used stolen customer credentials and custom-designed software to break into the Azure OpenAI Service, Microsoft’s fully managed service powered by ChatGPT maker OpenAI’s technologies. In the complaint, Microsoft accuses the defendants — who it refers to...

Microsoft is accusing three individuals of running a "hacking-as-a-service" scheme that was designed to allow the creation of harmful and illicit content using the company’s platform for AI-generated content. The foreign-based defendants developed tools specifically designed to bypass safety guardrails Microsoft has erected to prevent the creation of harmful content through its generative AI services, said Steven Masada, the assistant general counsel for Microsoft’s Digital Crimes Unit. They then compromised the legitimate accounts of paying customers.